Front Office Staff® is a live receptionist service. The company offers the following list of services:
- Live Receptionist: Handles calls and information requests 8:00 A.M. to 5:00 P.M. Monday through Friday.
- Receive Multiple Simultaneous Calls
- Call Screening and Forwarding
- Call Routing and Customized Greetings
- Redirect or Route Calls Anywhere
- Conference Call Hosting
- Voice Mail Boxes
- Voice Mail with E-mail Paging/Notification
- Flexible Capacity: Multiple voice-mail boxes and extensions.
- On Hold Music
- "Follow Me" Option: Enable incoming calls to be forwarded to any number.
- Scheduling/ Calendaring Appointments
- Auto Attendant (AA): After hours or 24x7.
Front Office Staff® is not a traditional answering service and it is not a telemarketing company. The services provided by Front Office Staff® allow a small business to have access to a state-of-the art telephone system with well trained and knowledgeable staff answering calls throughout a business day.